1. Print and Complete the return/exchange form, click here for Return/Exchange form.
2. No Returns will be accepted without a copy of the original invoice.
3. Returns accepted within 30 days of purchase date will avoid restocking fees after that a 15% restocking fee applies.
4. Credits will be on merchandise only, no refunds on sales tax or shipping and handling charges.
5. There will be no refunds on electrical parts or special orders.
6. Send the package pre-paid via Fed Ex, Ups or US Postal Service INSURED. No COD or freight-collect shipments will be accepted
7. All returns must be in their original packaging/box.
8. Send to: Attention Returns
5774 Paine Road
Painesville, Ohio 44077